Only IPA members can receive information sent by the contacts under specific IPA accounts.
Unable to receive information from contacts who submitted inquiries in the account's website.
In order to receive information submitted on the specific IPA account's website, the person who wishes to receive the information should be an IPA member or they should be added to an IPA account with a corporate email domain as a requirement.
Partner Admins can add a member as well in IPA account by sending out the invites or they can do the self-registered to the website.
If there is no profile created yet, follow How to Join the Intel® Partner Alliance Program.
If encountered any issues, contact Intel Customer Support and provide a screenshot of the error.