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Error Message: "The username or password you entered was invalid" When Trying to Log In to My Intel Homepage

Content Type: Error Messages   |   Article ID: 000091375   |   Last Reviewed: 01/04/2023

Description

Received error message The username or password you entered was invalid when trying to log in to the My Intel website.

Resolution

  • Use the correct username and password.
  • For a forgotten username, follow the steps below:
    1. Go to Forgot Username page.
    2.  Enter the email address and finish the captcha (I'm Not A Robot).
    3.  Wait for the email with the subject Intel User ID recovery notification for your registered username. Check your email, spam, and junk folders.
    4. If no email is received, contact customer support.
  • For a forgotten or expired password, go to Reset Password for My Intel account.

Related Products

This article applies to 1 products.
Access & Entitlement for My Intel Users