Article ID: 000091300 Content Type: Troubleshooting Last Reviewed: 10/12/2022

Intel® Software Guard Extensions (Intel® SGX) cannot be enabled due to unsupported hardware in M50CYP

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Summary

Intel® SGX cannot be enabled due to unsupported hardware.

Description

Intel® SGX cannot be enabled due to unsupported hardware error reported in M50CYP Server System after trying to enable Intel® SGX option in BIOS.

Resolution

All Channel 0 of each memory controller should be populated (8 DIMMS per socket at least). Once the memory population rule is confirmed, check if the below options are set correctly in BIOS:

  • TME - Enabled
  • UMA Based Clustering - Disabled
  • Memory ECC - Enabled
  • Patrol Scrub - Disable
  • Mirroring - Disable

Related Products

This article applies to 1 products