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Blank Caution Box Appears When Attempting to Access the Intel® Integrated Baseboard Management Controller (Intel® Integrated BMC) Web Console

Content Type: Error Messages   |   Article ID: 000091227   |   Last Reviewed: 09/26/2022

Description

When trying to access the BMC, after putting in Username/Password, a caution box appears and there is nothing in it.

When one closes out of the Caution box, the window reverts back to the login screen.

Resolution

Perform a clean, cold boot-up of the system as follows:

  1. Shut down the server.
  2. Unplug the power cord(s).
  3. Wait for 30 seconds, at least.
  4. Plug the power cord(s), again.
  5. Start up the server.
  6. Once it boots up, proceed to log back into the BMC once more.

Or

Perform a BMC Cold reset by sending below commands using ipmitool from a remote system.

ipmitool -I lanplus -H [IP Address] -U [user] -P [password] -C 17 -N 5 bmc reset cold

Related Products

This article applies to 4 products.