Article ID: 000091227 Content Type: Error Messages Last Reviewed: 09/26/2022

Blank Caution Box Appears When Attempting to Access the Intel® Integrated Baseboard Management Controller (Intel® Integrated BMC) Web Console

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Summary

Troubleshooting steps to eliminate the caution pop-up window on the BMC console login

Description

When trying to access the BMC, after putting in Username/Password, a caution box appears and there is nothing in it.

When one closes out of the Caution box, the window reverts back to the login screen.

Resolution

Perform a clean, cold boot-up of the system as follows:

  1. Shut down the server.
  2. Unplug the power cord(s).
  3. Wait for 30 seconds, at least.
  4. Plug the power cord(s), again.
  5. Start up the server.
  6. Once it boots up, proceed to log back into the BMC once more.

Or

Perform a BMC Cold reset by sending below commands using ipmitool from a remote system.

ipmitool -I lanplus -H [IP Address] -U [user] -P [password] -C 17 -N 5 bmc reset cold