Article ID: 000091104 Content Type: Error Messages Last Reviewed: 05/03/2024

Elekta Mosaiq* Application Is Unable to Execute a Three-Dimensional View While Using Intel® UHD Graphics 630

Environment

Windows 11* Family, Windows® 10 family

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Summary

Contact the software developer for system troubleshooting and system requirements.

Description

Error message Exception_Access_Violation in module espgraphics.dll

Resolution

Steps to determine whether an application meets the specific system requirements"

  1. Type System Information in your Windows* Search Bar. The System Summary allows you to check your system hardware to see if it is compatible with Elekta software.
  2. Go to www.elekta.com and contact their support to see if they can to confirm if your system is capable of handling the Elekta software, as they do not post their system requirements publicly.

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