Explains why a Retail Sales Professional (RSP) is unable to bid for an item in an auction.
Unable to determine why RSP is unable submit a bid for an auction
A member may encounter an issue with submitting a bid due to the following reasons:
- Member does not have enough Chips to bid for a specific item.
- Member has an active bid for another item during the same auction period.
- Member's account is not verified.
- Member is the current highest bidder.
A member must submit a bid equal to or greater than the applicable number of Chips specified to participate. When a member submits a bid, the applicable amount of Chips will be temporarily removed from the account, and it becomes the new active bid.
Members can only have one active bid during an auction period. Once a bid is placed, it cannot be undone.
Members must be verified to bid in an auction. If a member has the highest bid and then their verification expires, they can still win since they were verified at the time of their bid.
Visit the Intel Retail Edge Terms and Conditions under Rewards for more information. For other issues with submitting an Auction bid, contact Intel Customer Support for further assistance.