Article ID: 000090917 Content Type: Troubleshooting Last Reviewed: 08/05/2022

League of Legends Will Intermittent Freeze during Gameplay on a Samsung Laptop with Intel® Arc™ A350M Graphics

Environment

Windows 11* Family, Windows® 10 family

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Summary

Fix information on the League of Legends freezing issue with Intel® Arc™ A350M Graphics.

Description
  • League of Legends will freeze once every 7 minutes during gameplay on a Samsung laptop with Intel® Arc™ A350M Graphics.
  • This issue occurs on Intel® Arc™ A350M Graphics, no issue with Intel® Iris® Xe Graphics.
  • The game is running in DirectX 11 mode.
Resolution

Samsung is aware of this issue and will be fixed by the driver update in the future.

Temporary workaround:

Switch the graphic API mode in League of Legends from DirectX 11 to DirectX 9.

  1. Click Settings in the client.
  2. Click GAME under In-Game settings.
  3. Check Prefer DX9 Legacy Mode.
  4. Click DONE.

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