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League of Legends Will Intermittent Freeze during Gameplay on a Samsung Laptop with Intel® Arc™ A350M Graphics

Content Type: Troubleshooting   |   Article ID: 000090917   |   Last Reviewed: 08/05/2022

Environment

Operating System

Windows 11* Family, Windows® 10 family

Description

  • League of Legends will freeze once every 7 minutes during gameplay on a Samsung laptop with Intel® Arc™ A350M Graphics.
  • This issue occurs on Intel® Arc™ A350M Graphics, no issue with Intel® Iris® Xe Graphics.
  • The game is running in DirectX 11 mode.

Resolution

Samsung is aware of this issue and will be fixed by the driver update in the future.

Temporary workaround:

Switch the graphic API mode in League of Legends from DirectX 11 to DirectX 9.

  1. Click Settings in the client.
  2. Click GAME under In-Game settings.
  3. Check Prefer DX9 Legacy Mode.
  4. Click DONE.

Related Products

This article applies to 1 products.