Summary
Steps to resolve a driver error message in some EA* App games
Description
There is an error message when starting some EA App titles (e.g. Battlefield 1, Battlefield 2042, Dead Space Remake, etc) stating that the current driver must be updated to run the game, even though the driver is already an updated version.
See example below:
| Note | The actual driver version noted in the error message may change depending on the driver installed on the computer. |
Resolution
Intel is aware of this pop-up message. It is a cosmetic error and it should not impact your gameplay experience. If you are having difficulties to play the game, please contact Intel Customer Support.