Summary
A computer screen that changes from color to black and white is usually the result of activating an accessibility setting or color filter option
Description
Accidentally activated the grayscale feature by pressing its hotkey.
Resolution
You may have accidentally activated the color filters feature.
- Go to Settings/Accessibility/Color Filter.
- Verify if the Color filters. If so, turn it off.
- Verify if the Keyboard shortcut for color filters option is activated. If so, turn it off to avoid accidental activation of this feature.
If this doesn't solve your problem, and you still see your screen in grayscale, contact Intel Customer Support.