Cannot Enable Intel® Optane Memory as the Disk Contains Data
Content Type: Error Messages | Article ID: 000090587 | Last Reviewed: 04/29/2022
Support Knowledge Base
Environment
Operating System
Windows 11, 64-bit*, Windows® 10, 64-bit*
Windows* 10/11 64b
Intel® Optane™ Memory
Intel® Optane™ Memory and Storage Management
Description
When trying to enable acceleration in the Intel® Optane™ Memory and Storage Management application, the following error message is encountered.
Resolution
The Intel® Optane™ memory module can't contain any user data, not even GPT partition data.
Remaining data must be removed before enabling system acceleration, see below how to do this.
- Press Windows* key+r keys to open Run Dialog.
- Type diskpart and press OK.
- Press Yes on the User Account Control prompt.
- Type list disk.. Notice the * beside the module in the GPT column.
- Select the disk to be uninitialized (the module) by typing select disk <number>.
- Type clean.
- Type list disk. Notice the * is no longer there.
Proceed to enable system acceleration in the application.