Article ID: 000090527 Content Type: Error Messages Last Reviewed: 12/12/2024

Test Modules Media_sdk Fails on Intel Atom® x6212RE Processor with Intel® Edge Software Device Qualification (Intel® ESDQ)

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Summary

Steps to resolve media_sdk test fails on Intel Atom® x6212RE Processor with Intel® ESDQ

Description

Media sdk sample encode test failed with the message:

ERROR], sts=MFX_ERR_UNSUPPORTED(-3),…

Resolution

Follow the steps below as a possible solution:

  1. sudo apt install --reinstall linux-firmware
  2. Add i915.enable_guc=2 in /etc/default/grub: GRUB_CMDLINE_LINUX_DEFAULT="quiet splash i915.force_probe=* i915.enable_guc=2"
  3. sudo update-initramfs –u
  4. sudo update-grub
  5. Reboot the system
  6. After reboot, run the command: dmesg | grep guc
  7. Verify the logs for guc information.
    1. If output doesn't contain guc details, then get the latest guc/huc firmware.
    2. Copy the firmware to /lib/firmware/i915/, and reboot the system.

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