Article ID: 000090425 Content Type: Troubleshooting Last Reviewed: 07/20/2022

If You Did Not Receive the Welcome Email to Intel® Edge AI Certification

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Summary

Steps to follow if you did not receive the welcome email to Intel Edge AI Certification

Description

Registered to Intel Edge AI but did not receive the welcome email

Resolution

If you registered for Intel Edge AI Certification but did not receive the welcome email or any email from Intel, check your spam and junk folder just to make sure. 

If the issue persists, follow the steps below. 

  1. Complete the Customer Support for Sign-in Issues form.
    • For Inquiry Type, choose email from the dropdown list.
    • For Description, include the new email address information.
    • Agree to the privacy statement and the reCAPTCHA.
    • Click Submit button.
  2. You should receive a response within one business day.