Technical Error When Trying to Register for Intel® Edge AI Certification

Could not register for Intel Edge AI Certification due to a technical error.

1. To resolve the technical error, please follow the steps below depending on the browser you use.

   Clearing cache and cookies in Internet Explorer 8* and Internet Explorer 9*

   1. Open Internet Explorer.
   2. Open Safety menu, located near the top of the browser.
   3. Click Delete Browsing History.
   4. Select Temporary Internet files and Cookies.

      Note	All other boxes may remain unchecked, according to your preference

   5. Click the Delete button to delete your cache and cookies.

   Clearing cache and cookies in Mozilla Firefox*

   1. Open Mozilla Firefox.
   2. Open the Menu in the top right-hand corner.
   3. Select Options > Privacy and click Clear Recent History.
   4. Select Everything as the time range, then click details to select what you would like to delete.

      Note	All other boxes may remain unchecked, according to your preference

   5. Click the Clear Now button to delete your cache and cookies.

   Clearing cache and cookies in Google Chrome*

   1. Open Google Chrome.
   2. Open the Menu in the top right-hand corner.
   3. Select More Tools > Privacy and click Clear Browsing Data.
   4. Make sure you select Cookies and Cache.

      Note	All other boxes may remain unchecked, according to your preference

   5. Click Clear browsing data to delete your cache and cookies.

   Clearing cache and cookies in Apple Safari*

   1. Open Apple Safari.
   2. Open the Menu in the top right-hand corner and select Preferences.
   3. Select Advanced.
   4. Check the Show Develop Menu in menu bar box.
   5. You now have the Develop Menu available.
   6. Select Empty Caches from the Develop Menu.
       
2. If the issue persists, follow the steps below:
   1. Complete the Customer Support for Sign-in Issues form.
      • For Inquiry Type , choose email from the dropdown list.
      • For Description , include the new email address information.
      • Agree to the privacy statement and the reCAPTCHA.
      • Click Submit button.
   2. You should receive a response within one business day.