Article ID: 000090150 Content Type: Troubleshooting Last Reviewed: 06/12/2023

Why Doesn't the Intel® NUC Laptop Kits Battery Charge to 100%?

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Summary

Explanation of why the Battery won't charge to 100%.

Description

Except for the Intel® NUC 9 Extreme Laptop and the Intel® M15 NUC Laptop Kit - LAPBC, all the other Intel® NUC Laptop Kits may not charge to 100%.

Resolution

When the battery gets charged to 100%, the battery will not begin charging again until the battery charge goes below 90%. As soon as the battery is at 89% or lower, the battery will start charging, unless the battery charge level is set lower than 100% in the Battery Health Optimizer section of Intel® NUC Software Studio, see below.

If the Battery Health Optimizer section of Intel® NUC Software Studio is set to lower than 100%, customize will be selected and the number next to the up and down arrows will be set to less than 100%. Select Charge to 100% to set the battery to charge to full.
Battery Health Optimizer

The Intel® NUC 9 Extreme Laptop and the Intel® M15 NUC Laptop Kit - LAPBC, do not support the above feature.