Summary
Roles and eligibility to access leads in Intel® Partner Alliance
Description
- Cannot access or view leads received from the Intel® Partner Showcase (formerly called the Intel® Solutions Marketplace).
- Need to give one of my employees access to manage leads in Intel Partner Showcase.
Resolution
To access/view leads, you must be an active member of Intel® Partner Alliance program with one of the following roles:
- Partner Admin
- Partner Admin Delegate
- Employee, with the following Entitlement:
- Primary Lead Development Representative - Can receive and dispose leads from the Marketplace for the account.
There are three ways to grant the entitlement for the contact:
- Partner Admin/Partner Admin Delegate can assign the responsibility/entitlement to the contact.
- Partner Admin/Partner Admin Delegate can send request to Intel Customer Support to grant contact's access to leads.
- Employees must coordinate with their Partner Admin or Partner Admin Delegate to assign the access rights.