Article ID: 000089748 Content Type: Troubleshooting Last Reviewed: 11/07/2022

Why 12th Generation Intel® Core™ Desktop Processor Cores are Not Recognized by Cinebench*

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Summary

Explains that third-party tools may not recognize cores for Intel® Processors.

Description

When using applications such as Cinebench*, there are only 8 cores detected instead of 12 cores.

Resolution

Third-party applications are not validated by Intel.

Use the Intel® Extreme Tuning Utility (Intel® XTU), or you can use the Windows* Task Manager and check processor cores on the Performance tab.

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