Article ID: 000089714 Content Type: Install & Setup Last Reviewed: 07/29/2022

Display Adapter Uses Microsoft Basic Display after Installing Intel® Graphics Command Center

Environment

Display Adapter, Intel Graphics Command Center,

Windows® 10, 64-bit*

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Summary

How to fix Microsoft Basic Display issue in device manager.

Description
  • Intel Graphics Command Center were installed when the issue started.
  • The screen resolution were limited to 1980x1029.
  • In device manager, the Intel® HD Graphics can't be found on the display adapter.
Resolution

Install the latest Intel® DCH Graphics Driver and restart the computer to fix the issue.

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