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Intel® NUC on Linux* OS Automatically Restarts after Shutdown

Content Type: Troubleshooting   |   Article ID: 000089681   |   Last Reviewed: 06/20/2023
Description Resolution

Environment

Operating System

Linux*
Proxmox OS (Linux based) BIOS version FNCML357.0055.2021.1202.1748 UPS through USB cable (data connection)

Description

  • When launching the shutdown command (shutdown and halt) from within Proxmox (Linux based), the system automatically restarts after a few seconds when connected to UPS (through USB port)
  • The NUC shuts down normally when not connected to UPS

Resolution

  1. Press F9 to Load Optimal Defaults.
  2. Press F10 to Save and Exit.
  3. Boot into your Operating System.
  4. Press the power button, which triggers proper OS shutdown.

    The system will still restart.
     
  5. Press F2 during boot to access the BIOS Settings,.
  6. Navigate to the Power section.
  7. Change the USB S4/S5 Power from OFF to ON.
  8. Set Wake on USB from S5 from ON to OFF.
  9. Set USB S4/S5 Power from ON back to OFF.
  10. Press F10 to Save and Exit.
  11. Boot into your Operating System.
  12. Press the Power button, which triggers shutdown.

    The system should now shutdown normally.

Related Products

This article applies to 56 products.
Intel® NUC Board with 5th Generation Intel® Core™ Processors Intel® NUC Board NUC9V7QNB Intel® NUC Board NUC9VXQNB Intel® NUC Board NUC9i5QNB Intel® NUC Board NUC9i7QNB Intel® NUC Board NUC9i9QNB Intel® NUC Board with Intel® Atom® Processors Intel® NUC Board DE3815TYBE Intel® NUC Board with Intel® Celeron® Processors Intel® NUC Board with Intel® Pentium® Processors Legacy Intel® NUC Board Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Atom® Processors Intel® NUC Kit with Intel® Celeron® Processors Intel® NUC Kit with Intel® Pentium® Processors Legacy Intel® NUC Kits Intel® NUC 8 Enthusiast, a Mini PC with Windows 10 Home - NUC8i7HVKVAW Intel® NUC 8 Mainstream-G mini PC (NUC8i3INH) Intel® NUC Mini PC with Intel® Celeron® Processors Intel® NUC Mini PC with Intel® Pentium® Processors

Discontinued Products

Intel® NUC Board NUC5i3MYBE Intel® NUC Board NUC5i5MYBE Intel® NUC Board D33217CK Intel® NUC Board D33217GK Intel® NUC Board D34010WYB Intel® NUC Board D53427RKE Intel® NUC Board D54250WYB Intel® NUC Board DCP847SKE Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC6i3SYH Intel® NUC Kit NUC6i3SYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC6i7KYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit NUC6CAYH Intel® NUC Kit D34010WYK Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYK Intel® NUC Kit D54250WYKH Intel® NUC Kit DC3217BY Intel® NUC Kit DC3217IYE Intel® NUC Kit DC53427HYE Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH Intel® NUC Kit NUC5PGYH

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