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Driver Installation Error: 0x8007012a on Windows 11*

Content Type: Error Messages   |   Article ID: 000089601   |   Last Reviewed: 12/19/2022
Description Resolution Additional information

Environment

Operating System

Windows 11* Family, Windows® 10 family
SoftwareComponent - 1.37.2020.426

Description

  • Driver cannot be loaded.
  • General update routine always terminates with 0x8007012a error message.

Resolution

To solve this issue, Try the following steps:

  1. Run the Windows Update Troubleshooter.
  2. Check if Windows Update and Background Intelligent Transfer services are available and running.
  3. Press the Windows key+R to open Run.
  4. Type services.msc.
  5. Press Enter to open the Services app.
  6. Double-click Background Intelligent Transfer Service If the Startup status lists Stopped, click Start and then click OK If the status is Running, right click then select Restart.
  7. Double-click Windows Update.
    • If the Startup status lists Stopped, click Start and then click OK.
    • If the status is Running, right click then select Restart.
  8. Reset Windows Update Components.

Additional information

Contact Microsoft support if these steps do not solve the error.

Related Products

This article applies to 112 products.
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Discontinued Products

Legacy Intel Atom® Processors Legacy Intel® Celeron® Processor Legacy Intel® Core™ Processors Legacy Intel® Pentium® Processor Intel® Xeon Phi™ Processors Intel® Xeon Phi™ x100 Product Family Intel® Xeon Phi™ x200 Product Family Intel® Xeon® Processor E3 Family Intel® Xeon® Processor E3 v2 Family Intel® Xeon® Processor E3 v3 Family Intel® Xeon® Processor E3 v4 Family Intel® Xeon® Processor E3 v5 Family Intel® Xeon® Processor E3 v6 Family Intel® Xeon® Processor E5 Family Intel® Xeon® Processor E5 v2 Family Intel® Xeon® Processor E5 v3 Family Intel® Xeon® Processor E5 v4 Family Intel® Xeon® Processor E7 Family Intel® Xeon® Processor E7 v2 Family Intel® Xeon® Processor E7 v3 Family Intel® Xeon® Processor E7 v4 Family FDIV Replacement Program

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