Article ID: 000089576 Content Type: Troubleshooting Last Reviewed: 08/30/2022

Intel® Wi-Fi 6 and Wi-Fi 6E Clients Lose Internet Connectivity after Reauthentication While Using WPA2-Enterprise Security

Environment

Windows® 10, 64-bit*

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Troubleshooting steps resolve connecting issue with Intel® Wi-Fi 6 AX201

Description

Enterprise customers might experience connectivity issues after reauthentication while using WPA2-Enterprise (802.1x)security in combination with Wi-Fi driver 22.100.x or earlier versions.

Resolution

This Issue has been addressed with the latest Wi-Fi driver release. 

  • A new driver (version 22.110.X) has released To OEMs and Microsoft that addresses this issue
  • Update the specific OEM driver version(version 22.110)  from Computer Manufacturer Support Websites

Related Products

This article applies to 2 products