Article ID: 000089544 Content Type: Error Messages Last Reviewed: 02/08/2023

How to Fix Multiple 5000 Errors in the Microsoft Windows* Event Viewer for the Intel® Wi-Fi 6E AX210 Related to Wireless Drivers?

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

Steps to stop Windows* Event Viewer errors caused by the driver.

Description

After installing Wireless driver 22.110.1.1, event IDs 5010, 5002, and 5005 has been seen logged periodically on the event viewer, showing the following message:

Intel® Wi-Fi 6E AX210 160MHz: The network adapter has returned an invalid value to the driver.

Resolution

Reasons behind 5000 errors could be related to several factors associated to firmware issues or operating system issues.

Several microcode issues have been addressed by installing of the latest wireless driver 22.150.0 or newer

Related Products

This article applies to 2 products