Steps to fix the LAN drops connectivity
System loses the network connectivity.
- Update the firmware from 3.31 to 3.51 then to latest version 4.10 (do not skip version 3.51), the link shows these updates:
- See the readme.txt file on each update to get the update instructions.
Optional: If the system is using VMware ESXi*, make sure that NVM Firmware version 4.10 is using the compatible VMware* driver which can be 1.10.6 or higher.
The following link shows this information compatible driver according to VMware* Compatibility Guide:
VMware* ESXi 6.7 native i40en 1.10.6 NIC Driver for Intel® Ethernet Controllers X710, XL710, XXV710, and X722 family: customerconnect.vmware.com/en/downloads/details?downloadGroup=DT-ESXI67-INTEL-I40EN-1106&productId=742 (VMware request logging and password to download this driver)