Article ID: 000089101 Content Type: Troubleshooting Last Reviewed: 05/19/2022

Resident Evil 4 Crashes at Launch with Intel® Iris® Xe Graphics

Environment

Windows 11 Affected drivers: 30.0.100.9805 30.0.101.1191 30.0.101.1121 (Beta)

Windows 11* Family, Windows® 10 family

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Summary

Describes issue in which the game crashes at startup with no visible error message

Description

The Steam version of Resident Evil 4 is crashing on newer Intel drivers 30.0.100.9805, 30.0.101.1191 and even the 30.0.101.1121 (Beta).

There is no error message at crash but looking at Windows Event Viewer the crash is pointing to a Faulting module named igdumdim32.dll.

Resolution

Install the latest Intel Graphics driver to resolve the issue.

Related Products

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