How to Change or Update a Redemption Order for Intel® Partner Alliance

• Made a wrong redemption order through Intel® Partner Alliance Points Program
• Need to cancel a previously placed order
• Need to update the shipping delivery address
• Need to change the email address of the reward recipient
• Need to update the phone number

To correct a wrong or incorrect redemption order:

1. Submit a request to Intel Customer Support (sign in required).
2. Enter details in the text box, Tell us about your issue or question regarding Intel® Partner Alliance.
   • For faster service, provide the following information:
     • Business ID - See How to Find an Intel® Partner Alliance Account Number
     • Order Number
     • Order Date
     • Order Description
     • Quantity
     • Email Address or Username/Login ID
     • What did you want to order instead?
     • If an order needs to be cancelled, what is your justification?
3. Click Next:Details button to include any attachments (screenshots, photos, files, or others).
4. Select opt-in or opt-out opportunity to participate in Customer Improvement Program.
5. Click Submit Request button.

A representative will contact you within one business day.

Restrictions may apply.