Summary
Troubleshooting steps for ECC correctable or uncorrectable errors
Description
The error below occurred on an Intel® Server Board:
EventID:0270 Time:Sun Nov 14 20:57:18 2021 Controller:SMI Handler SensorType: Memory SensorName:ADDDC Error Description: CPU: 2, DIMM: A1 DIMM Rank: 2. - Correctable ECC / other correctable memory error - Asserted
EventID:0271 Time:Sun Nov 14 20:57:18 2021 Controller:SMI Handler SensorType:Memory SensorName:Mmry ECC Sensor Description: CPU: 2, DIMM: A1 DIMM Rank: 2. - Correctable ECC / other correctable memory error - Asserted
Resolution
- Reinstall the affected memory installed and check if the error will still occur.
- If the error still occurs, swap the memory with other installed memory and check if the error will stay on the Intel® Server Board or follow the same memory.
- Provide System Information (SysInfo) logs, and then submit to Intel Customer Support for further investigation.