Summary
Troubleshooting steps to resolve verifying email loop issue.
Description
- When logging in, it asks to confirm the email address.
- After clicking Yes, it is, it sends a confirmation email with a link to a blank page.
- Going back to the login screen, it asks again to confirm the email address and it is just looping.
Resolution
- Clear browser cache and cookies
- Clear browser history
- Restart browser and sign in
You can also try a different browser to access the website. Recommended browsers include: Internet Explorer*, Google Chrome*, Microsoft Edge*, or Firefox*.
You may also try accessing the site via incognito mode in Google Chrome.