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The Stretched Resolution Setting Isn't Working in Games

Content Type: Troubleshooting   |   Article ID: 000088182   |   Last Reviewed: 05/24/2023

Environment

Game Counter-Strike: Global Offensive Intel® Graphics Command Center

Description

When playing a game, with a normal aspect ratio 4:3 and resolution 800x600, black bars appear on both sides of the screen and the game's window looks smaller without fitting the full screen
Unable to reset (stretch) the graphics.

Resolution

Follow these steps to try to stretch the screen for a game:

  1. Launch the Intel® Graphics Command Center app.
  2. Go to Display > General tab > Resolution.
  3. Select a Resolution different than the Recommended resolution.
  4. Go to Scale and select Stretched
  5. Launch the game and go to Settings > Video.
  6. Select the desired Aspect Ratio and Resolution. Apply Changes and Save.
  7. The game should stretch properly.

After that, users can revert back to the Recommended resolution in the Intel® Graphics Command Center and there should not be necessary to repeat the steps for the next time that play the game.

NoteDisplay capabilities, Original Equipment Manufacturer (OEM) customizations, and game settings may limit the possibilities to select Scale Options and Resolutions.

Related Products

This article applies to 1 products.