Article ID: 000088085 Content Type: Troubleshooting Last Reviewed: 11/08/2021

Encountered an Error Reporting that the Intel® Graphics Driver Does Not Support an API

Environment

Windows® 10, 64-bit*

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Summary

Troubleshooting API (e.g. DirectX, OpenGL, Vulkan, etc.) support errors from the Intel Graphics driver.

Description

An application shows an error The driver does not appear to support OpenGL or similar error reporting that an API is not supported by the Intel® Graphics driver.

Resolution

Try the following:

  • Confirm that your Intel Graphics Controller supports the API by reviewing Supported APIs for Intel® Graphics Controllers.
  • Follow the steps to Reinstall the latest graphics driver.
  • Select Start > Settings > Windows Update to check for Windows updates.
  • Contact the software vendor. There may be missing installation files or your system may not meet the minimum requirements to run the software.

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