Article ID: 000087945 Content Type: Product Information & Documentation Last Reviewed: 03/11/2024

Gift Card/Voucher Redeemed from Intel® Partner Alliance Points Program Has Expired or Was Misplaced

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Summary

Steps to replace/activate an expired or lost gift card/Voucher selected from Rewards Catalog

Description
  • Gift card is no longer available to use.
  • Gift card/Coupon is invalid.
  • Voucher already expired and needs to be reactivated.
Resolution

If a gift card has been misplaced or has met its expiration date, follow these steps:

  1. Refer to the shipping confirmation email, as there may be contact information included by that specific vendor. Include all emails or confirmations received.
  2. Refer to the vendor's Terms and Conditions documentation included with your gift card.

Tremendous Gift Cards and Digital Visa Cards only:

  1. Neither Intel nor Tremendous are responsible for gift cards that are not received due to the input of incorrect or incomplete delivery information.
  2. Neither Intel nor Tremendous will re-issue vouchers that are lost during delivery if you enter incorrect or incomplete email address information.
  3. Once the redemption is completed, it is not transferable.
  4. Digital gift cards can only be redeemed by the contact to whom the reward was issued.
  5.  If the gift card is not used before its expiration date, Intel will neither return the redeemed points nor provide any other compensation to the Partner. 
  6. If you are having issues using your digital gift card, please contact the fulfillment vendor, Tremendous, at help@tremendous.com.

If further assistance is needed, contact Intel Customer Support and provide the following information for faster resolution:

  • Order number
  • Voucher name
  • Voucher order date
  • Voucher received date
  • Reason why it was unused
Additional information

Gift cards, available to use with various merchants around the globe, are just one of the rewards available during points redemption through the Intel® Partner Alliance. Gift card distribution is facilitated through different vendors based on geography/region/country and are subject to availability.