Article ID: 000087848 Content Type: Troubleshooting Last Reviewed: 09/16/2022

Slow Receive Rate on Intel Wi-Fi Adapter when Killer Networking Software is Installed on Windows 11*

Environment

Windows 11*

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Summary

Adapter performs poorly when streaming or using other real-time communication services on Windows 11*.

Description

The system may perform slowly when streaming video or using some real-time communication services (such as YouTube or online games) with Killer Networking Software installed on Windows 11* OS.

Resolution

This operating system issue has been fixed by Microsoft in the Windows 11* operating system release: October 12, 2021—KB5006674 (OS Build 22000.258) (follow the instruction from this link to get the update from Microsoft)

We also recommend updating to Intel® Killer Performance Suite 3.1121.936