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External Display Screen Connected to Intel® NUC Laptop Kit Brightness Automatically Dims

Content Type: Troubleshooting | Article ID: 000087838 | Last Reviewed: 03/17/2023

Description Resolution

Windows® 10, 64-bit*

Description

An external display connected to an Intel® NUC laptop via USB-C randomly dims.

To stop this from happening, follow the steps below:

Update your Operating System to the latest version.
Update the graphics driver to the latest available on the Download Center (search for the NUC Model to locate available drivers).
1. Check if there's an update via the Intel Driver Support Assistant.

If the issue continues to occur, contact Intel Customer Support for additional assistance.

This article applies to 23 products.

Intel® NUC M15V Laptop Kit

Intel® NUC 9 Extreme Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC M15 Laptop Kit - LAPBC710 Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC X15 Laptop Kit - LAPKC71F

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