Article ID: 000087838 Content Type: Troubleshooting Last Reviewed: 03/17/2023

External Display Screen Connected to Intel® NUC Laptop Kit Brightness Automatically Dims

Environment

Windows® 10, 64-bit*

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Summary

Troubleshooting steps to fix the dimming display issue in an Intel® NUC Laptop Kit with external display.

Description

An external display connected to an Intel® NUC laptop via USB-C randomly dims.

Resolution

To stop this from happening, follow the steps below:

  1. Update your Operating System to the latest version.
  2. Update the graphics driver to the latest available on the Download Center (search for the NUC Model to locate available drivers).
    1. Check if there's an update via the Intel Driver Support Assistant.

If the issue continues to occur, contact Intel Customer Support for additional assistance.