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Windows* Update Keeps Rolling Back Graphics Driver to a Previous Version

Content Type: Troubleshooting   |   Article ID: 000087834   |   Last Reviewed: 12/17/2024
Description Resolution

Description

Windows Update keeps rolling back the graphics device drivers to an older version.

Resolution

First, try installing the latest graphics driver version over the version Windows* update installed. Make sure you do not uninstall the version Windows* Update previously installed.

Notes
  1. Before starting the process, make sure that the operating system version is an official release, not a Microsoft Insider program build.
  2. This procedure will need to be followed again after a major Windows OS installation; for example, when upgrading from Windows 11 21H2 to 22H2.

In case the workaround above does not work, you can manually install the graphics driver using the following steps:

  1. Download the appropriate driver for your system from the appropriate link below:
  2. Click the Download button to download the .exe file.
  3. Run the downloaded .exe.
  4. During the installation process, when you reach the Install stage, click the Customize button.
  5. Make sure not to enable the Execute a clean installation check box.
  6. After finishing the driver installation, click the Optional reboot button.

    Screenshot

Temporarily disable Windows Updates:

  1. Open Settings.
  2. Click Update & Security.
  3. Click Windows Update.
  4. Click Advanced options button.
  5. Under the Pause updates section, use the drop-down menu to select how long to disable updates.
NoteWindows* automatic updates may contain important security updates or important stability improvements. Disabling automatic updates will not install these updates.

Related Products

This article applies to 129 products.
Intel® Arc™ B-Series Graphics Intel® HD Graphics 5500 Intel® UHD Graphics Family Intel® Iris® Graphics 6100 Legacy Graphics Intel® Arc™ A770 Graphics (16GB) Intel® Arc™ A350M Graphics Intel® Arc™ Pro A40 Graphics Intel® Iris® Xe MAX Dedicated Graphics Family Intel® Iris® Pro Graphics 6200 Intel® Arc™ 140V GPU Intel® UHD Graphics 605 Intel® Iris® Plus Graphics 645 Intel® UHD Graphics for 10th Gen Intel® Processors Intel® Arc™ graphics for Intel® Core™ Ultra processors (Series 1) Intel® Arc™ 130V GPU Intel® Iris® Plus Graphics Family Intel® Arc™ A530M Graphics Intel® UHD Graphics 615 Intel® UHD Graphics 750 Intel® Data Center GPU Max Series Intel® UHD Graphics for 12th Gen Intel® Processors Intel® Data Center GPU Flex Series Intel® Data Center GPU Flex 170 Intel® UHD Graphics 620 Intel® UHD Graphics 617 Intel® HD Graphics 510 Intel® Arc™ Pro A60 Graphics Intel® Arc™ A750 Graphics Intel® Arc™ Dedicated Graphics Family Intel® UHD Graphics 730 Intel® Arc™ A580 Graphics Intel® Arc™ A770 Graphics (8GB) Intel® HD Graphics 500 Intel® HD Graphics 5300 Other Graphics Intel® Arc™ A370M Graphics Intel® UHD Graphics for 11th Gen Intel® Processors Data Center GPU Intel® UHD Graphics 770 Intel® UHD Graphics 610 Intel® HD Graphics 6000 Intel® Graphics for Intel® Core™ Ultra processors (Series 2) Intel® UHD Graphics 630 Intel® UHD Graphics 710 Intel® Arc™ Pro A60M Graphics Intel® UHD Graphics P750 Intel® Iris® Pro Graphics Family Intel® Data Center GPU Max 1100 Intel® Arc™ A-Series Graphics Intel® Data Center GPU Flex 140 Intel® HD Graphics 505 Intel® Arc™ A570M Graphics Intel® Arc™ Graphics Radeon™ RX Vega M GH Graphics Intel® Iris® Xe Dedicated Graphics Family Intel® Arc™ Pro A30M Graphics Intel® Iris® Xe Graphics eligible Intel® Arc™ Pro A50 Graphics Intel® Arc™ A380 Graphics Intel® Graphics Radeon™ RX Vega M GL Graphics Intel® Iris® Graphics Family Intel® Iris® Plus Graphics 655 Intel® Iris® Xe Graphics Intel® HD Graphics Family Intel® Iris® Xe Graphics Family Intel® Arc™ Pro A-Series Graphics Intel® Arc™ B570 Graphics Processor Graphics Intel® Iris® Xe MAX Graphics Intel® Arc™ B580 Graphics Intel® Arc™ Pro Dedicated Graphics Family Intel® HD Graphics for Previous Generation Intel® Processors Intel® Graphics for Intel® Core™ Ultra processors (Series 1)

Discontinued Products

Graphics Drivers for Intel® 82845G Graphics Controller Intel® HD Graphics 520 Intel® Iris® Plus Graphics 640 Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family Intel® HD Graphics 4200 Graphics Drivers for Mobile Intel® 965 Express Chipset Family Graphics Drivers for Intel® Q35 Express Chipset Intel® HD Graphics 4600 Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Intel® G41 Express Chipset Intel® HD Graphics P630 Graphics Drivers for Intel® 82852/82855 Graphics Controller Family Graphics Drivers for Intel® Q45 Express Chipset Intel® HD Graphics 2500 Graphics Drivers for Intel® G31 Express Chipset Intel® HD Graphics 3000 Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH) Intel® Iris® Graphics 5100 Intel® Iris® Graphics 540 Graphics Drivers for Intel® G43 Express Chipset Graphics Drivers for Intel® G45 Express Chipset Graphics Drivers for Intel® 82946GZ Graphics Controller Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 5000 Intel® Iris® Pro Graphics 580 Intel® Graphics Media Accelerator 500 (Intel® GMA 500) Graphics Drivers for Intel® 82815 Graphics Controller Intel® HD Graphics 4000 Graphics Drivers for Intel® Q43 Express Chipset Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH) Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family Intel® HD Graphics 615 Intel® HD Graphics 630 Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family Intel® HD Graphics 4400 Intel® HD Graphics 515 Intel® Iris® Plus Graphics 650 Intel® Graphics Media Accelerator 600 (Intel® GMA 600) Graphics Drivers for Intel® Q33 Express Chipset Intel® Iris® Graphics 550 Graphics Drivers for Intel® 82945G Express Chipset Intel® HD Graphics 610 Intel® Iris® Pro Graphics 5200 Intel® HD Graphics 2000 Graphics Drivers for Intel® G35 Express Chipset Intel® HD Graphics 530 Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH) Intel® HD Graphics 620 Graphics Drivers for Intel® B43 Express Chipset Graphics Drivers for Intel® G33 Express Chipset Intel® Graphics Media Accelerator 3600 Series Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150) Graphics Drivers for Mobile Intel® 945GM Express Chipset Family Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH)

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