In the Device Manager, the Intel® Graphics entry listed underneath Display Adapters shows a yellow bang.
Double-clicking the Intel graphics controller shows the following error in Device status: This device is not working properly because Windows cannot load the drivers required for this device. (Code 31).
Microsoft* recommends reinstalling your Graphics Driver to resolve Code 31 errors, as per this article: Error codes in Device Manager in Windows. We recommend performing a clean install of the latest graphics drivers provided by the system manufacturer since these drivers are customized. Follow these steps:
If the issue persists, repeat the Clean installation process using the latest Intel® generic graphics driver available on Download Center.