Summary
How to identify boxed Intel® Optane™ SSD in China via WeChat*.
Description
Unable to find a channel to identify Intel Optane SSD in WeChat*.
Resolution
Follow our official support account on WeChat. Search for IntelCustomerSupport or scan this 2D matrix:
Send message using OPTANE SSD Serial Number (Example: PHMB747000F2280CGN) or click Scan it in the self-service menu.
If WeChat fails to verify the product, contact Intel Customer Support at:
- Landline: (800) 820-1100
- Mobile: (400) 920-2200
Additional information
WeChat China boxed Intel Optane SSD identification is applicable for China customers only.