Troubleshooting steps for removing the error in Device Manager: - Basic System Device - PCI Data Acquisition and Signal Processing Controller - SM Bus Controller - PCI Device - PCI Simple Communications Controller Update Chipset Driver and Audio Driver
Device Manager showing Question Mark on "Other Devices" item with Exclamation Mark for devices below:
- Basic System Device
- PCI Data Acquisition and Signal Processing Controller
- SM Bus Controller
- PCI Device
- PCI Simple Communications Controller
Devices status under devices properties: This drivers for this device are not installed. (Code 28) There are no compatible drivers for this device.
This error is fixed by downloading the appropriate Audio driver and the Chipset INF file and installing those drivers manually. This happens even if you already ran Intel Driver & Support Assistant updates.
To update the drivers manually:
- Access the Download Center, search for the Intel Audio Driver, and associate the Chipset driver with your system using the Search box in the top-right corner.
- Select the driver from the list that is designated for Windows® 10 or Windows® 11
- Download the latest driver from the Download Center. (Note: Unzip the zip folder if it was zipped)
- Installing the driver based on the driver installation guide or Setup.exe.
Alternative:
- Right-click the Windows Start icon and select the Device Manager.
- Click Yes when prompted for permission from User Account Control.
- Right-click the Device and select Update Driver.
- Follow the Update Drivers option by Search automatically for Drivers, or Browse my Computer for Drivers with driver download locations to update the Drivers
