Article ID: 000087297 Content Type: Troubleshooting Last Reviewed: 03/30/2022

Error: “Cannot Reach the Server” When Trying to Connect to the Google Cloud* Virtual Machine (VM) Using NOUS

Environment

NOUS 3.0.108.0

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

An administrator must increase the disk space in the VM to ensure all processes, including Secure Shell (SSH) server, can be executed.

Description

The NOUS Client is unable to connect to its dedicated virtual machine (VM) due to error: Cannot reach the server, please make sure that the server is running and the address is correct.

Resolution

Low disk space on the VM may prevent login processes from being executed from NOUS Client UI.

Contact Intel Customer Support via the link provided by your Intel account manager for troubleshooting assistance.