Potential scenarios:
Your email address is tied to your account credentials and you cannot update it on your end for security purposes. To change or update your email address, follow the steps below:
Note |
If you're an Intel Partner Alliance member, shared email address format such as those shown below are not accepted:
Unique company domain email addresses must be used (such as, "firstname.lastname@companyname.com", "firstnamelastname@companyname.com). |
A confirmation email will be sent to your updated email address. If the email is not found in your inbox, check your spam and junk folder.
Please be advised that it will take the system 24-48 hours to fully sync the access and entitlements (for example: redeeming points) after your email address has been updated and your profile has been reactivated.
Contact Intel Customer Support for further assistance or if you are still unable to redeem points after the set timeframe.
For Email update request from customers with supplier access/entitlements :