Article ID: 000073637 Content Type: Compatibility Last Reviewed: 08/11/2023

Intel® Ethernet Converged Network Adapter X710-T4 Does Not Get OK Status on Dell* iDRAC

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Summary

X710-T4 does not get OK status on Dell* iDRAC 4.32 and above on Dell PowerEdge R740dx servers.

Description

Reason for encountering the following issues on X710-T4 Network Adapters:

  • Not getting OK status in Dell OEM server system
  • Receiving Unknown status in Dell OEM server system
  • Can’t interact with BIOS or Integrated Dell Remote Access Controller (iDRAC)
Resolution

Dell* OEM adapters have firmware features that hook into iDRAC that are not part of the retail Intel® Ethernet adapters.

Consult with DELL* support if you find yourself in this scenario.