Summary
Replacing the Power Supply can help solve the issue
Description
- Unit is newly purchased
- The components used are validated
- Disconnected all hard disks
- Changed CPU and RAM
- Reset the BIOS
- Bench tested outside of chassis
- System is not booting, no beep sounds and getting a black screen only
- No LED light comes up
Resolution
- Make sure that Main Power 2 is also connected from the power supply.
Please refer to the link below and go to page 11 for the product specification of M10JNP2SB.
- Make sure that both RAM/Memory are installed on DIMM_A0 and DIMM_A1.
Please refer to the product specification of M10JNP2SB on page 19 for the memory configuration.
- Try to use one DIMM at a time on DIMM_A1 slot only.
- Remove the CMOS battery for 5 minutes and reinstall it back then test the system.
- Do a PSU (Power Supply) isolation test to check if the fault does not lie on the PSU.
- Test a different power distribution board.
| Note: | If you have any questions, please contact Intel Support |