Summary
RMM key is required to access the KVM, iKVM
Description
KVM, iKVM over HTML5 options are grayed-out in BMC web console
Resolution
Intel® Remote Management Module (Intel® RMM) add-in card is required in the remote system to access the KVM and iKVM, otherwise the launch button is grayed-out.
Additional information
Refer Intel® RMM4 User Guide session 7.1 to check whether the Intel® RMM4 card is present or not and session 7.4 to know how to launch the remote console KVM redirection window.