Article ID: 000059887 Content Type: Troubleshooting Last Reviewed: 07/25/2023

Intel® Extreme Tuning Utility (Intel® XTU) Showing Negative Core Frequency Value

Environment

Intel® XTU

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Summary

Explains a known issue with Intel® XTU individual core frequency readings showing up as negative.

Description

Intel® XTU may show a negative core frequency value on individual cores within the monitoring dashboard. These values fluctuate and show up as negative (-3.20 GHz) sporadically or continuously. Displayed values depend on user monitoring dashboard configuration.

Example of monitoring dashboard within a few seconds apart:

Monitoring dashboard

Resolution

A negative frequency reading displayed within Intel® XTU monitoring dashboard is a known issue that is planned to be fixed in the next release. This does not affect benchmarking scores or other processor values within Intel® XTU, including functionality. Negative readings should be ignored at this time.