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“Device Cannot Start: Code 10” Error in the Windows* Device Manager

Content Type: Install & Setup   |   Article ID: 000059822   |   Last Reviewed: 08/23/2022
Description Resolution

Environment

Operating System

OS Independent family

Description

No matter which Intel® RAID Adapter RSP3WD080E driver has be installed, there is always a yellow bang in the Windows* Device Manager with the message Device cannot start: code 10

Resolution

To properly configure the Intel® RAID Adapter RSP3WD080E (Tri-Mode) follow the next steps:

  1. Configure the system BIOS in UEFI as described in the article: How to Change the Boot Mode (UEFI/Legacy) on Intel® Server Boards
  2. Create the RAID array needed, go to Advanced > PCI configuration > UEFI option ROM control > locate the RAID controller model
  3. Proceed with the RAID volume creation (if the system was configured in Legacy, delete any previous RAID array created)
  4. Launch Windows* Setup and proceed with the operating system installation
  5. Load the proper RAID controller driver

Related Products

This article applies to 23 products.
2nd Gen Intel® Xeon® Scalable Processors 3rd Gen Intel® Xeon® Scalable Processors Intel® Xeon® E Processor Intel® Xeon® Scalable Processors Intel® Xeon® W Processor Legacy Intel® Xeon® Processors Intel® Server Chassis P4000S Family Intel® RAID Adapter RSP3WD080E

Discontinued Products

Intel® Xeon® Processor E3 Family Intel® Xeon® Processor E3 v2 Family Intel® Xeon® Processor E3 v3 Family Intel® Xeon® Processor E3 v4 Family Intel® Xeon® Processor E3 v5 Family Intel® Xeon® Processor E3 v6 Family Intel® Xeon® Processor E5 Family Intel® Xeon® Processor E5 v2 Family Intel® Xeon® Processor E5 v3 Family Intel® Xeon® Processor E5 v4 Family Intel® Xeon® Processor E7 Family Intel® Xeon® Processor E7 v2 Family Intel® Xeon® Processor E7 v3 Family Intel® Xeon® Processor E7 v4 Family Intel® Server Board S2600STBR

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