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Support for Sign-in Issues: How to Activate or Reactivate My Intel Account and Resource and Documentation Center Account

Content Type: Error Messages   |   Article ID: 000059704   |   Last Reviewed: 02/24/2025
Description Resolution Additional information

Description

  • Unable to log in to My Intel account since it's deactivated.
  • Cannot open the account.
  • Unable to log in.
  • Cannot re-register due to account being disabled even if it is active with Intel
  • Unable to login to their FPGA Self-Service Licensing Center (SSLC) account.

Resolution

For Access & Entitlement for My Intel Users:

The account might be deactivated due to incomplete registration or inactivity for more than 18 months per Use-It-Or-Lose-It policy. Register again to reactivate the account.

Follow the steps below to reactivate the account:

  1. Go to the registration page.
  2. Fill out all the needed information.
  3. Provide the preferred username or set the email address as username.
  4. Click next step and submit.
  5. An email verification will be sent to the registered email address.
    NoteIf the email verification is not received, check your spam/junk folder.
  6. Log in to the sign-in page.

For Resource and Documentation Center (RDC):

  1. Go to the registration page.
  2. Fill out all the needed information.
  3. Provide the preferred username or set the email address as username.
  4. Click next step and submit.
  5. An email verification will be sent to the registered email address.
    NoteIf the email verification is not received, check your spam/junk folder.
  6. Log in to the sign-in page.

For FPGA SSLC (Self-Service Licensing Center):

  1. Go to the FPGA Self-Service Licensing Center
  2. Click Enroll for Intel® FPGA Self-Service Licensing Center (SSLC).
  3. Fill out all the necessary details.
  4. After registering at the FPGA Self-Service Licensing Center, it may take up to 24 hours for your account and credentials to be populated in our system.
  5. Please wait to receive the Welcome Email from the Licensing Center, and then allow an additional 24 hours before attempting to log in.

If the issue persists, contact Intel Customer Suppor

Additional information

Reactivation process for RDC and A&E account

Related Products

This article applies to 18 products.
Intel® AI Builders Access & Entitlement for Salesforce Users Intel® Technology Provider Program Intel® Software Starter Pack Intel® Cloud Insider Program Access & Entitlement for My Intel Users Resource and Documentation Center Intel Privacy Notice Intel® Corporation Business Client Technical Ambassador Program CMF Maintenance Developer Zone e-Commerce Stores Data Center Technical Ambassador Program Intel® Retail Edge Program Intel Subscriptions and Preferences Intel® Processor Label Replacement

Discontinued Products

IPA Technical Pathways

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