Summary
Download the Driver Pack for Intel® NUC M15 Laptop Kits - LAPBC710 & LAPBC510 then, install the driver Serial IO driver.
Description
The touchscreen on Intel® NUC M15 Laptop Kit - LAPBC710 stops working. The issue may occur after installing the serial IO driver.
The error below will be shown in Device Manager:
Intel® Precise Touch and Stylus (Intel® PTS) - Base Driver - Port #1
This device cannot start. (Code 10)
STATUS_DEVICE_POWER_FAILURE
Resolution
- Download the Driver Pack for Intel® NUC M15 Laptop Kits - LAPBC710 & LAPBC510.
- Install the driver Serial IO SetupSerialIO.exe from SerialIO-Win10_Win11-30.100.2129.8.
- Install the iTouch driver from the Driver Pack.
- Perform a cold reboot.
- If the problem persists, perform a fresh installation of the Windows* Operating System.