Unable to Change BIOS Settings, Options are Greyed out for Intel® Server System M50CYP
Content Type: Troubleshooting | Article ID: 000059407 | Last Reviewed: 07/08/2021
Support Knowledge Base
Environment
Intel® Server System M50CYP
Description
Unable to change BIOS settings. All options are greyed out.
Resolution
Check if you have logged into BIOS using User Password instead of Administrator password. Restart the system and log in using Administrator password to change BIOS settings.
During boot, system will prompt to enter password as shown below. Enter Administrator password here:
Figure 1
To clear password, use the Passwd_Clr jumper on the Intel® Server Board. Refer to the Technical Product Specification of the Intel Server Board for the jumper location and procedure to clear the password.
To find the Technical Product Specification of your Server Board, refer to the Self-help Collection of Technical Product Specifications for Intel® Server Products page.
To set the password, go to BIOS settings (press F2 during boot) and select the Security option in the main menu. Refer to Figure 2.
Figure 2: BIOS options to set password
