Summary
How to resolve "Unsupported Video Driver" error in Adobe.
Description
Getting Unsupported Video Driver error when launching Adobe.
Resolution
Manually install the latest Intel graphics driver from the Download Center:
- Identify the Intel® Processor number and note the Intel® Processor (example: i7-10750H).
- Press on the Windows key
on your keyboard and start typing System, choose System Information. This will show the processor information such as the processor number.
- Press on the Windows key
- Go to the Download Center and enter the processor number (identified in step 1) in the search bar.
- Select the Intel Graphics Driver result for your processor and your operating system.
- Download, open, and run the .exe file.