Summary
Workaround for issues accessing the server through BMC.
Description
When installing/running, the required java file to access the BMC console, redirection to the file is blocked by the system.
Resolution
- Go to the browser (internet explorer) and launch the BMC web console using the server IP address.
- On Remote Control, you can select either of these options: Launch SOL or Keyboard, Video & Mouse (KVM)/Console Redirection.
- Select KVM/Console Redirection.
- Click launch.
- Download and save the java file requested.
- To run the file download and install Java Security Resources
- Open the configure java software.
- Go to the Security tab.
- On the exception site list, select edit list
- Select add and type the IP address visible at the time of running the java file downloaded from BMC (Ex: http://XXX.XXX.XXX.XXX)
- Select add, continue, and ok.
- Finally, select apply and ok.
- Now run the java file downloaded from BMC select continue.
- This should allow you to open the KVM/Console Redirection.
Refer Intel® RMM4 User Guide session 7.1 to check whether the Intel® RMM4 card is present or not and session 7.4 to know how to launch the remote console KVM redirection window.
Additional information