Article ID: 000059090 Content Type: Troubleshooting Last Reviewed: 10/10/2022

How to Grant Access to Intel® Baseboard Management Controller (Intel® BMC) Keyboard, Video, and Mouse (KVM)/Console Redirection

Environment

Intel® Server S2600WT

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Summary

Workaround for issues accessing the server through BMC.

Description

When installing/running, the required java file to access the BMC console, redirection to the file is blocked by the system.

Resolution
  • Go to the browser (internet explorer) and launch the BMC web console using the server IP address.
  • On Remote Control, you can select either of these options: Launch SOL or Keyboard, Video & Mouse (KVM)/Console Redirection.
  • Select KVM/Console Redirection.
  • Click launch.
  • Download and save the java file requested.
  • To run the file download and install Java Security Resources
  • Open the configure java software.
  • Go to the Security tab.
  • On the exception site list, select edit list
  • Select add and type the IP address visible at the time of running the java file downloaded from BMC (Ex: http://XXX.XXX.XXX.XXX)
  • Select add, continue, and ok.
  • Finally, select apply and ok.
  • Now run the java file downloaded from BMC select continue.
  • This should allow you to open the KVM/Console Redirection.

 

Refer Intel® RMM4 User Guide session 7.1 to check whether the Intel® RMM4 card is present or not and session 7.4 to know how to launch the remote console KVM redirection window.