Summary
Recommendations to fix the conflict between Intel® Smart Sound and audio drivers from Original Equipment Manufacturer (OEM).
Description
External Audio Synthesizers are not detected as Musical Instrument Digital Interface (MIDI) output devices due to a conflict between Intel® Smart Sound and the audio driver of the laptop unit.
Resolution
- Install only the drivers provided by the laptop manufacturer to get better support in the system since the audio driver comes as part of the driver for Intel® Graphics controller.
- In case the manufacturer driver did not resolve the issue, may try installing the generic drivers from Intel® Graphics Drivers and Software.
- Reinstall the Intel Graphics Driver and Intel Smart Sound Technology (Intel SST) driver.
- Contact the OEM since Intel ISST is only provided by the computer manufacturer.