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Unable to See the RAID Volume during Red Hat Enterprise Linux* (RHEL) 7.x Installation

Content Type: Troubleshooting   |   Article ID: 000058740   |   Last Reviewed: 07/19/2021
Description Resolution Additional information

Environment

Intel Embedded Server RAID Technology 2 (ESRT2) Red Hat Enterprise Linux 7.3 and later

Description

Created the Intel ESRT2 RAID volume (virtual drive) in the pre-boot configuration utility but still unable to see the RAID volume during RHEL 7.x installation.

example image

Resolution

Follow the steps below to prepare and load the driver during RHEL installation:

  1. Download the latest Intel ESRT2 driver for Linux*.
  2. Unzip the package and navigate to the ISO folder.
    example image
  3. Select the target RHEL version and unzip the file.
  4. Copy the dd.iso file to a USB drive.
  5. Insert the USB drive to the Intel ESRT2 system and start the RHEL installation.
  6. Navigate to Install Red Hat Enterprise Linux and press E.
    example image
  7. Add the following to the end of the line starting with linuxefi /images/pxeboot/vmlinuz.
    linux dd modprobe.blacklist=ahci nodmraid
    example image
  8. Press Ctrl + X to continue and wait for the installer to prompt to select the driver disk device.
  9. Select the USB drive that contains the iso file in Step4 by entering it's corresponding ID number, in this example, the ID is 2.
    example image
  10. Press 1 to select the iso file.
    example image
  11. Press 1 to toggle the driver to install, then press C to continue.
    example image
  12. Verify the driver is installed, then press C to continue.
    example image
  13. You should now see the Intel ESRT2 RAID volume.
    example image

Additional information

You should not need to load driver for other Intel RAID controllers during Linux OS installation. Contact Intel Customer Support if you experience issues.

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