Summary
Procedure to update the BMC firmware to resolve soft fail issues.
Description
You may experience either of the following symptoms when Intel® RAID Module RMS3CC080/040 is installed on a Intel® Server Board or System S1200SP family:
- BMC status shows as soft fail
- System fans are spinning up for a short period of time regularly
- BMC LAN IP address is not accessible
- System POST takes a long time
Resolution
Follow below steps to update the system firmware:
- Shutdown the server system and remove the Intel® RAID Module RMS3CC080/040 from the system.
- Download Intel® Server Board S1200SP BIOS and Firmware Update Package version 03.01.5049 or later
- Extract the content to root of a USB drive with FAT32 file system and plug it to the S1200SP server
- Power on the system and boot to UEFI shell
- Run fs0: to change the prompt to the USB drive
Note The 0 can be other numbers like fs1:, fs2: and so on depending on the storage devices installed.
Use command map -r -b to identify the number as needed. - Run startup.nsh
- Verify the firmware update is successful.
- Shutdown the server system and re-install the Intel® RAID Module RMS3CC080/040.
Additional information